Refund & Returns Policy

Physicians Consortium Labs LLC
Last Updated: January 29th, 2026

At Physicians Consortium Labs, we stand behind the quality of our products and want you to feel confident in your purchase.

If for any reason you are not satisfied, we offer a 30-Day Money-Back Guarantee from the date your order is delivered.

30-Day Satisfaction Guarantee

You may request a refund within 30 days of delivery of your order.

To be eligible for a refund:

  • The request must be submitted within 30 days of delivery.

  • The product must be returned (opened or unopened).

  • Products must not be intentionally damaged or excessively used.

We reserve the right to deny refunds in cases of suspected abuse, fraud, or excessive refund requests.

How To Request a Refund

To initiate a refund:

  1. Email us at: drharveytran@gmail.com

  2. Include:

    • Your full name

    • Order number

    • The email used for purchase

    • Reason for refund (optional but appreciated)

Our support team will respond within 1–2 business days with return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the product was damaged or incorrect upon arrival.

We recommend using a trackable shipping method, as we are not responsible for lost return shipments.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and include photos of the product and packaging. We will replace the item or issue a full refund at no additional cost to you.

Refund Processing

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method.

  • Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution.

Shipping fees (if applicable) are non-refundable unless the return is due to our error.

Subscription Orders (If Applicable)

If you purchased a subscription:

  • You may cancel at any time before your next billing date.

  • Refunds apply only to orders placed within the 30-day window.

  • Subscription charges processed outside the 30-day window are not eligible for refund.

To cancel your subscription, contact us at drharveytran@gmail.com before your next billing cycle.

Policy Abuse

We are committed to fair business practices. We reserve the right to refuse refunds in cases of:

  • Repeated refund requests

  • Excessive product usage before return

  • Suspected fraud or abuse of the policy

Contact Us

If you have any questions about this Refund Policy, please contact:

Physicians Consortium Labs LLC
Email: drharveytran@gmail.com
Website: https://physiciansconsortiumlabs.com